BOOKING POLICY
This website allows the booking of water activities, land tours and transportation. Each online booking is governed by the conditions below:
- A 20% deposit is required for all online bookings.
- Unpaid balance will be collected on the day of departure and before the tour begins.
- We require a 24-hour cancellation notice prior to the confirmed tour time. Cancellations within 24 hours - deposits are non-refundable and non-changeable.
- Cancellations outside of 24 hours - deposits are fully refundable and changeable subject to availability.
- All children under two years old will be required to sit on a parent’s lap if the vessel is full.
- Departure times are subject to change without notice. We reserve the right to cancel any trip due to weather conditions, mechanical problems, or unforeseen circumstances. In that case, the deposit will be refunded in full. We reserve the right to substitute vessels. All passengers will be required to sign a liability waiver prior to departure for all boat activities.